What Is the CITC and ACTA?


CITC, or the Canadian Institute of Travel Counsellors, was first established in 1968. The goal of CITC was to simply ensure the level of professionalism within the travel industry was brought up to the highest of standards. During the 60’s, consumers were not convinced of the travel industry and it did suffer greatly. However, when the Canadian Institute of Travel Counsellors brought new educational and training programs, and it helped to bring back consumer confidence.

The main goal of the organization was to simply bring a new but modern training program for all travel agents and managers. They wanted to ensure the industry was brought into a modern era were people were safe and felt safe when they travelled. The way they decided to do this, was to simply offer training programs for all.

Why Were Consumers Looking For More?

In all honesty, the travel industry back within 1968 wasn’t at its best. The travel industry has suffered some ups and downs over the decades and in the late sixties, there was a big issue with travel. Consumers were sceptical in using travel agents who weren’t really qualified to help them. However, the Canadian Institute of Travel Counsellors knew consumers needed reassurance and their educational programs offered them that and more.

Modernized But Powerful

In Canada today, there are still hundreds of great and useful training and educational programs in use. Some have been created by former CITC members but all have been approved by CITC and that is crucial. For any training program within the travel industry to have this stamp of approval, shows a certain standard of quality. Basically, the approved training programs are credits for anyone looking to get into the travel industry as well as looking to be certified. CITC training programs are a must and there are many good programs out there to consider.

Why Are CITC Programs Important To Enrol In?

To be honest, for those looking to become a certified travel manager or certified travel counsellor, they will need to look for designated CITC programs. These show a level or professionalism which is hard to come by. However, they do not only help those getting into the industry establish their qualities and skills, but also ensure consumers feel at ease when doing with them also. The Canadian Institute of Travel Counsellors are in fact constantly changing or updating their programs. They also have an updated Members list which hosts all certified members. These names can be found within the National Directory of Certified Travel Professionals; members also receive The Buzz, a monthly newsletter only for CITC members.

Why Are CITC Programs Important To Enrol In?

To be honest, for those looking to become a certified travel manager or certified travel counsellor, they will need to look for designated CITC programs. These show a level or professionalism which is hard to come by. However, they do not only help those getting into the industry establish their qualities and skills, but also ensure consumers feel at ease when doing with them also.

The Canadian Institute of Travel Counsellors are in fact constantly changing or updating their programs. They also have an updated Members list which hosts all certified members. These names can be found within the National Directory of Certified Travel Professionals; members also receive The Buzz, a monthly newsletter only for CITC members.

What Is On Offer

CITC offers an Employment Bulletin Board. This is where job postings and resumes can be posted for those looking to hire as well as those seeking employment. Every member has the opportunity to use CITC’s full services. There is also a Membership Awards program, as well as a lot of information about marketing a certification. This information is for members only and that does mean you must be certified with CITC to have access.

What Is ACTA?

ACTA and CITC recently merged together and their goals are very much the same. ACTA offers continuous support for those looking to gain education or training within the travel industry. This support system is certain very much important for those who want to develop and improve their travel professionalism and skills.

The ACTA does in fact offer full time programs for new students as well as distance learning programs for those who aren’t able to study full time. Whether you choose to study full time or distance learning, the same goal can be reached, to become a Certified Travel Counsellor. This is really a basic, minimum requirement level for anyone considering becoming a travel counsellor.

Join Up

In order to become a travel counsellor and start educational training, it is necessary to sign up for a membership. It isn’t too difficult, or complicated, and all you have to do is to submit an application. If you don’t want to apply for a membership, you can also register for entry level examinations. CITA and ACTA do work closely together in order to get travel industry personnel a basic ebtry into the industry.

Information for Travellers

CITC and ACTA’s primary goals are to really ensure travel industry personnel are highly trained and skilled. However, they also want to ensure consumers are happy. CITC wants to know consumers are seeing professionalism whenever they use a travel counsellor as well as handle complaints when necessary.

CITC also offer in-depth information about avoiding travel scams.

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